Product Overview
Introduction
Product Name |
SONOFF Zigbee Bridge Ultra |
Product Model |
Zigbee Bridge Ultra is a Zigbee gateway that enables wired or wireless connections. It supports smart security, voice control, and scene linkage with other devices. Additionally, it acts as a Matter bridge, allowing Zigbee devices to be converted into Matter devices, making it easy to integrate with different smart home products for home automation.
Highlights
- Seamless Matter Bridge Integration
Break the boundaries of smart home ecosystems. Seamlessly bridge SONOFF and eWeLink Zigbee sub-devices into the Matter ecosystem when paired with a Matter hub on the same LAN.
- High-Performance Hardware for Fast Automation
Equipped with a Zigbee 3.0-compatible EFR32MG21 chip, dual-core 1.5GHz CPU, 1GB DDR4 RAM, and 8GB eMMC storage to ensure ultra-stable and responsive performance.
- Massive Zigbee Device Capacity
Supports pairing with up to 256 Zigbee sub-devices — ideal for growing smart home setups with sensors, switches, and smart plugs.
- Reliable Wired & Wireless Options
Connect via Wi-Fi or RJ45 Ethernet to ensure smooth and responsive device communication.
- As a Smart Security Hub
Set up local security scenes triggered via NFC tags, wireless buttons, or app control. Get instant push notifications and audible alerts when intrusion is detected.
Applications
- Bridge Between Zigbee and Matter Ecosystems
Seamlessly integrate SONOFF Zigbee devices into Matter-supported platforms (like Apple Home, Google Home, Amazon Alexa) through the Matter bridge function—breaking ecosystem barriers and simplifying cross-brand automation.
- Central Hub for Smart Security Systems
Combine with Zigbee door sensors, motion sensors, and cameras to create a responsive smart security system. Use scene automation like “When motion is detected, turn on hallway light.”
- Multi-Device Scene Linkage
Enable complex scenes involving Zigbee smart plugs, switches, sensors, and lighting. Example: “If the front door opens, turn on the porch light and disable the indoor motion sensor for 30 seconds.”
- Smart Home Ecosystem Expansion
Extend your Zigbee mesh network and integrate more sub-devices like thermostats, curtain switches, or temperature sensors to cover your entire home automation needs.
- Ideal for DIYers & Multi-Platform Homes
For tech-savvy users building smart homes with mixed-brand devices, Zigbee Bridge Ultra provides a future-proofed, interoperable control center that supports both traditional Zigbee and next-gen Matter.
Specification
Model |
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MCU |
RV1109+EFR32MG21 |
Input |
5V⎓1A |
Wireless connection |
Wi-Fi IEEE 802.11b/g/n 2.4GHz, Zigbee 3.0 |
Power supply interface type |
Type-C |
Network interface type |
RJ45 (10/100Mbps) |
Net weight |
92.5g (Accessories not included) |
Product dimension |
82x82x28mm |
Color |
White |
Casing materials |
PC+ABS |
Applicable place |
Indoor |
Working temperature |
-10℃~40℃ |
Working humidity |
5%~95% RH, non-condensing |
Working height |
Less than 5000m |
Certification |
CE/FCC/ISED/RoHS |
Executive standard |
EN 62368-1 |
•This product should be powered by a direct current power supply that complies with the EN 62368-1 standard, with an output range of PS2 and ES1.
Key Features
eWeLink Platform
Device Home Page Functions |
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Key Features |
Feature Description |
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Add Device |
The gateway is in Zigbee sub-device pairing mode. |
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Try Now |
With Matter, you can add ZBBridge-U and its bridged sub-devices to Matter-supported platforms to effortlessly control them and interact with other smart home devices.
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Smart Security |
Home mode |
Edit the security mode of the ZBBridge-U.
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Away mode |
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Sleep mode |
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List of added zigbee sub-devices |
Check the list of added Zigbee sub-devices. Configure connected Zigbee sub-devices. |
Device Settings |
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Key Features |
Feature Description |
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Third-party Platforms |
Alexa |
You can control your smart devices through third-party services, including voice control. |
Google Home |
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IFTTT |
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Assign location |
Set up the home and room where the device is located. |
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Share |
The device can be shared with other eweLink accounts. |
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Smart Scene |
Trigger Condition |
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Execution Action |
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Matter |
With Matter, you can add ZBBridge-U and its bridged sub-devices to Matter-supported platforms to effortlessly control them and interact with other smart home devices.
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Offline Alert |
Turn on the "Offline Notifications" feature, and grant eWeLink notification permissions in Phone Settings > Permissions. You will receive a mobile push notification 5 minutes after the device goes offline.
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Wi-Fi Settings |
Configure the WiFi network connected to the device. |
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Security Mode |
Home mode |
Edit the security mode of the ZBBridge-U.
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Away mode |
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Sleep mode |
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Security Log |
Records of device status changes. (You can view the operation records of the past three months) |
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Pilot Features |
Turbo Mode(Enhancing the signal strength)
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Network Indicator |
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Ringtone |
Supports custom ringtone uploads and can be used in Smart Security and Smart Scene automations. |
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Zigbee Channels |
Scanning and changing the Zigbee channel. *It will lead to the disconnection of Zigbee devices, making devices, scenes, and security systems temporarily unavailable. |
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Reboot ZBBridge-U |
One-click gateway reboot available through the eWeLink app for quick system recovery. |
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Turn on Pairing Mode |
ZBBridge-U is in pairing mode now. Please scan the QR code or type in a numeric code by using the App from Matter-supported platforms after being enabled to add the ZBBridge-U and its bridged devices. |
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Delete Device |
Remove the device from the eWeLink platform. |
Installation and Configuration Guide
① Power supply interface(Type-C)
② Network interface(RJ45)
③ Button
Button |
Description |
Press and hold for 3 seconds |
Device enters the pairing mode |
Press and hold for 10 seconds |
Factory Reset |
Single press button |
Exit pairing mode; Cancel alarm |
④ LED indicator
LED indicator |
Description |
Blue-green flashes alternately |
The device is starting up. |
Yellow slow flashing |
The device is in eWeLink pairing mode. |
Solid green |
eWeLink App pairing is successful. |
Red rapid flashing |
Failed to connect to the router. |
Red slow flashing |
Network pairing failed. |
Green slow flashing |
The device is in Matter network pairing mode. |
Red-green-blue flashes alternately |
Factory Mode |
Blue slow flashing |
Factory Reset |
Add Device
eWeLink Platform
Open eWeLink to scan the QR code on the Quick Guide or the device itself to add the device.
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(Yellow flashing slowly). |
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Device added completely. |
Add Zigbee Sub-devices
First, put the Zigbee sub-device into Pairing mode, then click on "+ Add Device" on the gateway interface, and wait for the search to complete to add the sub-device.
Sync to Matter Platform
*Please ensure that your Amazon Hub, Google Home Hub, Home Hub, SmartThings Hub, and other devices are compatible with Matter. When setting up this step, you need to connect ZBBridge-U hub and mobile phone to the same network.
- Open the eWeLink App, find Matter pairing information of the device, and copy the Matter Pairing Code.
- Open the third-party matter-compatible App, find the entrance to add a Matter device, and paste the Pairing Code into it.
Add to Apple via Matter |
Add to Google via Matter |
Add to Alexa via Matter |
Add to SmartThings via Matter |
FAQ
1. What Zigbee devices are compatible with the ZBBridge-U?
The Zigbee Bridge Ultra now supports the sub-devices listed below.
https://sonoff.tech/product-review/product-insight/zigbee-bridge-ultra-supported-devices-list/
2. Can the ZBBridge-U work with Matter?
Yes. When connected to the same local network (LAN) as a Matter controller, SONOFF/eWeLink Zigbee devices under the ZBBridge-U can be bridged into the Matter ecosystem.
3. Which devices can be bridged into the Matter ecosystem through ZBBridge-U?
The ZBBridge-U now supports the devices listed below, which can be bridged into the Matter ecosystem.
https://sonoff.tech/product-review/product-insight/zigbee-bridge-ultra-supported-devices-list/
4. How many devices can I connect to the ZBBridge-U?
The ZBBridge-U supports pairing with up to 256 Zigbee sub-devices.
5. Does ZBBridge-U require an internet connection to work?
For basic Zigbee local automation and device control, no internet is required. However, the internet is needed for remote access, firmware updates, and cloud-linked scenes.
Troubleshooting
1. Zigbee devices won’t pair with the ZBBridge-U
Check that the sub-device is supported.
Ensure the sub-device is in pairing mode.
Try moving the device closer to the ZBBridge-U.
Restart the ZBBridge-U and try again.
2. The ZBBridge-U is offline or unresponsive
Check power and network connection (try switching between Wi-Fi and Ethernet).
Reboot the ZBBridge-U and router.
3. Devices are delayed or unresponsive
Too many devices may overload the network. Ensure Zigbee mesh is optimized with enough Zigbee routers.
Try switching to Ethernet for a more stable connection.
4. The ZBBridge-U can't work with Matter
Confirm that the Matter hub and ZBBridge-U are on the same LAN.
Ensure the firmware is the latest version.
Know more
For a detailed guide and review of the SONOFF ZB Bridge-U, visit our free course at the SONOFF Academy.